Responsibilities
- Develop a portfolio of training sessions covering a range of topics, particularly related to Health & Social Inequalities (including Make Every Contact Count (MECC)).
- Liaise with internal colleagues to ensure training content stays accurate
- Build effective working relationships with a wide range of stakeholders including residents, voluntary, community and faith sector organisations, social enterprises, local NHS services, and statutory sector partners
Liaise regularly with these partner organisations to identify and address training needs - Deliver accessible training sessions both online and at venues in a way that empowers participants and increases their confidence, knowledge and expertise.
- Support in the promotion and communication of training sessions
- Manage, organise and support representation at community meetings, forums and networks, encouraging attendance.
- Meet defined targets for numbers of sessions and participants
- Seek feedback from participants and use this to continuously improve the training offer
- Manage and maintain comprehensive records of sessions delivered and participants feedback
- Contribute to ensuring that service performance standards and targets are met
- Evaluation of training, including case study and impact reports
- Identify and report evidence to support community insight
- Support other staff and volunteers to deliver training if and as required
- Contribute to the design and delivery of internal training when required
- Maintain and update records on our database.
Skills, Competencies and Behaviours
- Ability to identify key elements of effective training and utilise a variety of tools and methodologies.
- Skilled in recognising and addressing health inequalities
- Proficient in delivering training sessions, ensuring participants fully understand the material.
- Strong communication skills with clients, colleagues, and agencies from diverse backgrounds.
- Experienced in working collaboratively within multi-professional and multi-agency settings.
- Capable of maintaining accurate records and documentation.
- Effective time and diary management skills.
- Competent in navigating complex local community relationships and politics.
- Able to liaise effectively with colleagues, ensuring clear communication and information sharing.
- Experienced in supporting and empowering staff and volunteers.
- Strong ICT skills (Including Teams and Zoom), with adaptability to new systems and tools.
- Demonstrable experience and, ideally, qualifications in training (e.g., Train the Trainer, Award in Education & Training).
Listening, Verbal, Written and Presentation Communication Skills
- Training skills, ensuring that participants have understood
- Able to communicate well with clients, colleagues and other agencies
- Able to work in partnership in multi-professional and multi-agency settings
- Able to keep accurate records
- Able to effectively manage your time and diary
- Ability to negotiate complex local community relationships and politics
- Effectively liaising with colleagues and ensuring others are kept informed
- Supporting and empowering staff and volunteers
- Strong ICT skills, including adaptability to new systems and tools
Who are we?
Voluntary Action Harrow Co-operative work with the local community providing information, training and guidance.
Based in Harrow, we are a not-for-profit co-operative owned by our workers. We have in-depth knowledge of the local area and of who’s doing what. Our members collectively have over 35 years’ experience in the voluntary, community and social enterprise sector, specialising in capacity building in a variety of different organisational development areas.
We’ve worked with a diverse range of local organisations, from small community groups, to regional and international charities. We also run, manage and co-ordinate projects, working with local people and groups to help them make a difference in their local community.
Support available to the successful candidate
You will be working within the Voluntary Action Harrow Stronger Communities Team, who hold a huge amount of knowledge, training templates and have good relationships with charities and community groups across Harrow.
Equalities & Accessibility
We aim to be an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
This role description can be requested in large print.
Application Process
Please email [email protected] with:
- CV outlining related work experience, responsibilities and qualifications
- Cover letter covering why you want to work with us and the skills and knowledge in the job description.
If these documents are not received we will not be able to progress with your application.
